Monthly Archives: November 2024

food delivery sector

Food delivery sector feels heat as new players push low-cost models, transparency

Industry experts note that high prices and hidden charges have limited order volumes, and these new models aim to expand the market by targeting customers hesitant to order due to costs

India’s food delivery sector is seeing a renewed focus on value amid intensifying competition, slowing discretionary spends, and pressure to expand beyond premium urban users, signalling the onset of a new price-led battle in the food delivery ecosystem.

Food and delivery major Swiggy has launched a ₹99 Store on its app to offer affordable meals as food delivery platforms look to reignite demand in a market where order volumes have largely plateaued. The move comes at a time when food delivery firms are under pressure to expand beyond premium users and increase the frequency of orders.

“What is happening in food delivery is because of the pricing. The pricing is much higher than the restaurant’s pricing. Second, there are add-on charges and all of this combined together is not allowing customers to order more. That’s why your food delivery orders are not growing in terms of volume,” noted Satish Meena, adviser at Datum Intelligence.

Meanwhile, bike taxi platform Rapido has begun piloting its food delivery service, Ownly, in Bengaluru, positioning itself as a low-cost, restaurant-friendly alternative to incumbents like Swiggy and Zomato. Rapido is not charging commissions and has adopted a transparent delivery fee model.

Orders exceeding ₹400 incur a delivery charge of ₹50 plus 18% GST (₹59), which is fully borne by the restaurants. For orders between ₹100 and ₹400, restaurants again pay the full delivery fee of ₹29.50. For orders under ₹100, the fee is shared—customers pay ₹23.60 while restaurants pay ₹11.80, resulting in total delivery revenue of ₹35.40 for Rapido on low-value orders.

“Their entry could shake up the current food delivery landscape. The zero-commission model, along with pricing transparency, is something restaurants have been asking for,” said Pranav Rungta, Vice President, National Restaurant Association of India (NRAI). “What they’re trying to do is grow the market by targeting customers who haven’t yet ordered online regularly due to high prices and hidden charges.”

On Swiggy’s part, the ₹99 Store is seen as a strategic response to this changing dynamic. Instead of discounting existing dishes, the company is asking partners to create specific low-price SKUs by tweaking portions and packaging.

“Swiggy is targeting the same customer segment as Rapido—value-conscious users—but it’s also looking to create a separate category without disturbing its core pricing,” Rungta said. “It’s a way to protect margins while still expanding reach.”

Both platforms appear to be focusing on volume rather than margins, hoping that affordability will attract new users and drive repeat orders. Whether this recalibration leads to sustained growth or further strain on unit economics remains to be seen.

Author Credits- Jyoti Banthia
THE HINDU business line

rapido food delivery

Rapido Takes on Zomato and Swiggy with Low-Cost Food Delivery Pilot ‘Ownly’ in Bengaluru

Bike-taxi platform Rapido is set to enter India’s food delivery space with a pilot launch of its new offering, Ownly, in select Bengaluru neighborhoods including Koramangala, HSR Layout, and Sarjapur over the next 8–10 days. The company plans to gradually expand to 10 cities by July 2025, according to sources familiar with the matter.

Backed by investors like Prosus, Nexus Venture Partners, and WestBridge Capital, Rapido is aiming to disrupt the food delivery sector — just as it did with ride-hailing — by offering restaurants a significantly lower commission structure (8-15%), compared to the 16-30% typically charged by industry incumbents Zomato and Swiggy.

A Partnership-First Approach

In a bid to differentiate itself, Rapido is in the process of signing a memorandum of understanding (MoU) with restaurant associations to set clear expectations from the start. As part of this partnership model, Rapido is reportedly open to sharing customer data with restaurants — a long-standing demand in the industry that Zomato and Swiggy have largely resisted.

Restaurants, in return, have been asked to maintain lowest cart-level pricing on Ownly across all platforms and avoid excessive packaging charges. Rapido has also requested that restaurants offer 4-5 menu items under ₹150, aligning with its vision of creating a budget-friendly, sub-₹150 meal segment.

No Platform Fees — At Least for Now

While Rapido currently does not plan to levy platform fees, discussions are ongoing about setting an upper cap if such fees are introduced in the future. The goal, according to a restaurateur familiar with the discussions, is to build a more collaborative and sustainable ecosystem than the one that evolved around existing players.

Industry Reaction & Challenges Ahead

The pilot comes at a time when growth in India’s food delivery space is showing signs of plateauing. A recent BNP Paribas research note expressed skepticism, stating Rapido’s low commissions could be “below the variable cost per delivery”, raising concerns about long-term sustainability.

The note also questioned whether Rapido’s existing fleet of drivers — primarily serving taxi and bike-hailing needs — can effectively double as food delivery partners, given the distinct logistics, bags, and operational models involved.

Interestingly, Swiggy, a direct competitor, is also an investor in Rapido. Swiggy CEO Sriharsha Majety recently remarked that surviving and scaling in the food delivery space has historically proven challenging, even for giants like Uber, Ola, and Amazon, all of whom eventually exited or scaled back their ambitions.

“There were a dozen players in food delivery in 2015… It’s not easy to get an opening that you can take a home run with,” Majety said, while adding that innovation and agility will continue to be key.

Looking Ahead

Rapido’s Ownly is still in its early stages, but its low-cost, restaurant-first approach, coupled with lessons from its ride-hailing journey, could present an interesting alternative in India’s crowded food delivery space.

The next few months — particularly in Bengaluru — will be critical in determining whether this model can be scaled sustainably and meaningfully challenge the Zomato-Swiggy duopoly.

News Credits- Startup STORY

nike

Trump’s Vietnam trade deal lifts Nike, Under Armour, Levi Strauss shares

Shares of Nike and other apparel makers rose on Wednesday after U.S. President Donald Trump said he had struck a trade deal with Vietnam that would impose a lower-than-expected tariff rate on many imports from the Southeast Asian country.

After months of negotiations, Trump’s trade deal with Vietnam includes a 20% tariff on imports from Vietnam, lower than the initial 46% rate he had announced in April.

Apparel makers have been diversifying production away from China to Vietnam, Cambodia and Indonesia, as Trump’s reciprocal tariffs on imports from these countries proposed in April raised concerns over supply chain costs and higher product prices.

“Investors may be looking at this as a sign that many of the threatened tariffs (on Vietnam and other countries) will be rescinded,” Morningstar Research analyst David Swartz said.

The deal also includes a 40% levy on transshipments from third countries. Trump said in a post on Truth Social that Vietnam would provide the U.S. with greater market access, with no tariffs on U.S. exports into Vietnam.

Nike’s shares were up nearly 3.6%, Under Armour rose 2.3%, and Levi Strauss gained 1.6%. Shares in Gap and Abercrombie & Fitch were up less than 1%.

According to the company’s annual filing, Vietnam manufactured about 50% of the total Nike brand footwear in fiscal 2024. North America is Nike’s largest market in terms of revenue.

Tariffs could add about $1 billion to its costs, but Nike expects to fully mitigate the impact over time, it said last week.

Shares of electronics retailer Best Buy were up marginally. The company had factored in Trump’s base tariff rate of 10% in its annual forecast in May.

“The transshipping aspect is an important wrinkle, but I’d expect suppliers will quickly move to adjust supply chains to avoid paying that hefty duty,” said Matthew McCartney, analyst at Wedbush Securities.

“Bigger picture, this deal brings clarity to the industry for a critical consumer electronics hub and eliminates some downside risk to Best Buy’s outlook.”

The companies — including Nike, Adidas, Puma and Levi Strauss — did not immediately respond to a Reuters request for comment.

News Credits- FASHION NETWORK

nykaa

India’s Nykaa shareholder to sell stake worth $150 million, NDTV Profit reports

A shareholder in India’s Nykaa (FSNE.NS) Hong Kong-based investor Harindarpal Singh Banga and his family, plan to sell stake worth 12.84 billion rupees ($149.93 million) in the beauty products retailer through a block deal, news portal NDTV Profit reported on Wednesday.

The sale will likely be at a 4% discount to Nykaa’s current market price, the report said, citing people aware of the development.

Nykaa’s shares closed 2.2% higher at 211.59 rupees. The company did not immediately respond to a Reuters request for comment.

Banga, who invested in Nykaa before it went public, owned 4.97% stake in the company as of March 2025, exchange data showed. He pared some of his stake in August last year, selling 40.9 million shares via a bulk deal.

The Indian market logged $5.5 billion worth of secondary market sales by large shareholders of listed companies last month, according to LSEG data. These include Reliance Industries’ (RELI.NS) stake sale in Asian Paints (ASPN.NS) and British American Tobacco’s $1.5 billion stake sale in ITC (ITC.NS).

($1 = 85.6420 Indian rupees)

News Credits- Reuters

DHL eCommerce appoints new CEO for the Americas

Scott Ashbaugh has been announced as the new CEO of DHL eCommerce Americas, taking over from Lee Spratt who will retire at the end of this year.

Ashbaugh, former chief commercial officer at the company, will be based in Florida and will report directly to Pablo Ciano, CEO of DHL eCommerce. He will also serve on the eCommerce Global Management Board.

With more than 16 years of experience at DHL, Ashbaugh has held various leadership roles. Before transitioning to the revenue side as COO, he spent over a decade overseeing operations across both the domestic and international networks.
“DHL eCommerce is a very special place. This community of dedicated experts has embraced change year after year, consistently producing an outstanding shipping experience at a market-leading price,” said Ashbaugh. “It is a real privilege to lead this team in the next chapter of our growth, where we will continue to develop our skills and attack opportunities head-on.”
Ciano added, “I’m very pleased to have Scott at the helm of our Americas operations, a market of strategic importance for our customers and the growing e-commerce sector. Scott has been a vital contributor to our success, and I am confident he will effectively lead our division’s growth strategy while empowering our talented leaders and employees to deliver reliable, affordable and sustainable services to our customers.
“At the same time, I would like to express my gratitude to Lee, whose unwavering commitment, passion, and leadership have been instrumental to the business’s success.”

News Credits- HAZEL KING
                                  Parcel and postal technology INTERNATIONAL

Jeff Bezos sold Amazon shares worth about $737 million in June

Amazon founder and executive chair Jeff Bezos sold shares worth almost $737 million in the e-commerce giant in late June, according to a regulatory filing on Tuesday.

Bezos, who founded Amazon in 1994, sold 3.3 million shares for $736.7 million, after adopting a 10b5-1 trading plan in March, showed the filing, made after the market closed.

After the sale, Bezos will own about 905 million Amazon shares. He sold stock worth almost $5 billion last year.

Bezos married journalist Lauren Sanchez on Friday evening during a star-studded wedding extravaganza in Venice. He is ranked the fourth-richest person in the world with a net worth of $234.4 billion, according to Forbes.

News Credits- FASHION NETWORK

Snitch joins forces with ClickPost to enhance omni-channel delivery capabilities

Snitch, a menswear brand admired for its quick-fashion agility and connection with Gen Z shoppers, has formed a strategic partnership with logistics intelligence platform ClickPost. The partnership will enhance Snitch’s supply chain operations to ensure smooth, scalable fulfillment of orders across both digital and physical stores as India’s pace picks up in embracing omni-channel commerce.

With more than 63 stores open and an aggressive expansion plan to increase its omni-enabled footprint from 10 to 32 stores by early Q3, Snitch is doubling down on fulfillment excellence as a growth strategy pillar. ClickPost integration gives the brand end-to-end visibility into logistics operations, real-time courier performance monitoring, and automated return processing—functionality designed to improve the post-purchase experience and operational agility at scale.

Mahadevan Pillai, VP of Operations & Supply Chain, Snitch, said that today retail is about reaching the customer wherever they are—with zero friction, and digitising their warehouses and optimising last-mile delivery is just the starting point. He added that with the increasing growth in e-commerce and the growing importance of reverse logistics, their collaboration with ClickPost makes them more responsive, resilient, and prepared for the next growth phase.

ClickPost co-founder Naman Vijay echoed this sentiment, noting that today’s consumers expect speed, transparency, and control. He further said that Snitch has built a fulfillment model that prioritises customer experience at every level, and they’re thrilled to support their next chapter with the infrastructure to scale smartly and deliver consistently.

News Credits- APPAREL RESOURCES

DX Group appoints new CEO to lead next phase of growth

Delivery solutions provider DX has announced Ian Truesdale will take over from Paul Ibbeston as chief executive officer of the group on July 1. Truesdale comes as the company embarks on its next phase of growth following its sale to HIG Capital  in January 2024.

Truesdale has over 40 years’ experience in the logistics and supply chain industry. He joins DX from Unipart Group, the British multinational logistics, supply chain, manufacturing and consultancy company, where he was managing director of Unipart Logistics and Unipart Consulting and a main board director.

The new DX Group CEO commented, “DX is in a terrific position, and I am delighted to be leading the next phase of the group’s growth. We have a very supportive partner in HIG, and I am confident of the opportunities ahead of us. In its 50th anniversary year, DX continues to support all its customers’ needs with passion and commitment and is well placed to extend its service offering and to scale significantly.”
News Credits- HAZEL KING

                                   Parcel and postal technology INTERNATIONAL

US prices for China-made goods on Amazon rise faster than inflation, analysis shows, as tariffs bite

Prices for goods made in China and sold on Amazon.com have been rising faster than overall inflation, according to an analysis of 1,400 different products conducted exclusively for Reuters by the analytics firm DataWeave, a sign that tariffs are starting to hit American consumers.
The analysis shows that price increases for those goods accelerated beginning in May, a signal U.S. President Donald Trump’s tariffs are starting to filter through to consumers. The median price of a basket of more than 1,400 products made in China and sold on Amazon.com to U.S. buyers has gone up by 2.6% between January and mid-June, outpacing the latest U.S. inflation rate for core goods, which runs only through May.
Price increases vary depending on the item sold, and prices for some goods declined.
For the six months through May, core goods CPI – which excludes services – rose by 1%, implying a 2% annualized rate. Both the federal data and DataWeave’s study show that goods costs have trended upward in the last couple of months as tariffs begin to exert pressure on prices.
DataWeave analyzed more than 25,000 items, focusing on 1,407 products sold on Amazon because those clearly list China as the country of origin. The firm used median prices rather than averages, since averages can be skewed by short-term price spikes or unusually high or low values.
The basket of China-made goods includes products sold by Amazon as well as its third-party sellers. Third-party sellers account for 62% of all products sold on Amazon.
The goods rising at the fastest rate include school and office supplies, electronic items such as printers and shredders, blank media items like CDs and DVDs, and home goods such as furnishings and cookware. China, which shipped $438.9 billion of goods last year to the U.S., is a big global supplier in all of these categories.
Of the 1,407 items tracked in the DataWeave study between January and June 17, 475 showed price increases, 633 remained unchanged, and 299 saw price declines. For example, a Hamilton Beach electric kettle climbed to a median $73.21 from $49.99, while the price of a GreenPan frying pan more than doubled to $31.99.
Through April, inflation across that product group remained modest. Prices increased more sharply in May and accelerated into June, particularly in the Home & Furniture and Electronics categories, which showed a median increase of 3.5% and 3.1%, respectively, over the time frame of the study.
Seasonal dynamics could play a role, but the timing and rate suggest cost shocks are rippling through the retail supply chain, said Karthik Bettadapura, co-founder and CEO of DataWeave.
“Even modest duties can translate quickly when margins are thin and replenishment cycles are fast. What we’re seeing in June is the first broad-based price step-up, as sellers begin adjusting to higher landed costs,” Bettadapura said.
Amazon said it has not seen the average prices of products change up or down appreciably outside of typical fluctuations.
“Any comparison of a small number of products does not reflect prices more broadly across the hundreds of millions of products available on Amazon,” an Amazon spokesperson said in a statement.
Numerous consumer companies have warned of tariff-led price hikes, including the largest U.S. retailer Walmart. Department store chain Macy’s (M.N), opens new tab said it was selectively raising prices to offset tariffs. Nike, which recently started selling on Amazon after a six-year break, said it would raise prices across various products starting June 1.
Trump has defended tariffs as necessary to rebalance global trade and boost U.S. manufacturing output.
Amazon’s CEO Andy Jassy said in May the company worked with sellers to move orders to the U.S. ahead of tariffs, and it remained “maniacally focused” on keeping prices low. At the time, he said average selling prices had not appreciably risen.
Retailers have been cautious in passing along the cost of tariffs due to weakening U.S. consumer sentiment and high interest rates. Retail trade sales, opens new tab dipped 0.9% in May from April, while consumer spending also fell unexpectedly in the month, according to federal data.
“We think that firms are likely opting to delay price increases,” Claudio Irigoyen, economist at Bank of America Securities, wrote earlier this month.
U.S. tariffs currently in place include a 10% universal tariff, 50% on steel and aluminum products, and 25% on cars and auto parts. Additional steel tariffs took effect on June 23, which could cause “further price pressure on cookware, kettles, small kitchen appliances, and other household essentials in the next few months,” Bettadapura said.

News Credits- Siddharth Cavale
                                   Reuters

L’Oreal to acquire haircare brand Color Wow

French cosmetics giant L’Oreal said on Monday it had signed an agreement to acquire haircare brand Color Wow, as it seeks to tap rapid growth in premium hair products.

Haircare was the second fastest-growing category at L’Oreal last year after fragrances, driven by new launches for specific hair types and conditions.

The company said earlier this year was targeting more innovation and growth in premium hair products, which it sells both online and in salons.

Color Wow, based in the U.S. and Britain, makes products for frizz control and curly hair.

Terms of the deal were not disclosed.

News Credits- FASHION NETWORK