All posts by Admin

portal for e-commerce payments

New portal for e-commerce payments launched in Saudi Arabia

New system boosts online payment options, security, and integration with global networks

Dubai: The Saudi Central Bank (SAMA) launched a new e-commerce payments interface, marking a major step in enhancing the Kingdom’s digital payment infrastructure.

The initiative aims to streamline online payment processes by enabling e-commerce providers to integrate with both the national “mada” payment system and international payment networks. This will offer consumers a wider range of secure and seamless payment options, using unified technical standards.

Top features?

A key feature of the interface is a centralized registration service, allowing banks and financial institutions to develop innovative financing solutions tailored to online businesses. Additionally, the system leverages advanced technologies such as payment card tokenization to bolster transaction security.

This move supports SAMA’s broader strategy to develop the digital payment ecosystem, promote fintech growth, and solidify Saudi Arabia’s position as a leader in the global payments industry. The interface is expected to benefit the rapidly growing number of online merchants, payment gateways, and service providers operating in the Kingdom.

Author Credits- Justin Varghese
Gulf News

Jasmina Banda

GCC luxury market has defied global slowdown, says Chalhoub Group’s Jasmina Banda

Seven new malls featuring luxury brands are scheduled to open across the UAE and Saudi Arabia by 2027, and these developments will definitely help boost the GCC luxury sector further, says Banda

The Gulf’s personal luxury market is thriving, bucking global trends with $12.8bn in sales and a 6 per cent year-on-year growth in 2024, according to Chalhoub Group’s landmark GCC Personal Luxury 2024: Unstoppable report.

In this interview, Jasmina Banda, chief strategy officer and president of Joint Ventures at Chalhoub Group, unpacks the key findings — from the booming beauty segment and rising digital luxury adoption to the growing influence of tourism and the emergence of next-gen luxury brands in the region.

Tell us about the key findings of the report; what intelligence did your team harness to develop this landmark report?

As we analyse the findings of our latest GCC Personal Luxury report, one of the most significant findings is that the luxury sector in our region continues to demonstrate resilience and adaptability despite global economic challenges.

With retail sales reaching $12.8bn and a growth trajectory that outpaces the international average, we see tremendous potential for brands to leverage this momentum.

This document consolidates data from Chalhoub Group, its partners, and estimates for both offline and online markets across six GCC countries: the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman.

Within its scope, the report analyses luxury trends across four categories: 77 high-end fashion brands, over 1,000 prestige beauty brands and retailers, 30 luxury watch brands, and 16 fine jewellery brands.

Consumer insights are grounded in proprietary Chalhoub Group research studies conducted between 2023 and 2025 across various GCC markets.

The GCC luxury market grew over 6 per cent in 2024, defying global declines. What key factor is driving this regional resilience and momentum?

Several key factors are propelling the upward trajectory of luxury in the GCC:

Favourable economic conditions: Strong government initiatives, particularly in Saudi Arabia and the UAE, foster a conducive environment for luxury spending.

Retail expansion: The luxury retail landscape is evolving with new store openings and high-end mall developments enhancing consumer access to luxury brands.

Consumer spending habits: Resilient consumer confidence and rising disposable incomes drive robust demand for luxury goods.

Tourism resilience: Despite regional geopolitical challenges, an influx of affluent tourists continues to drive luxury sales.

E-commerce growth: The transition towards online shopping is accelerating, with the e-commerce luxury segment outpacing global growth rates as consumer behaviours evolve.

Fashion remains the largest category, while beauty saw the fastest growth at over 12 per cent. What are the consumer behaviours and trends behind this shift?

In 2024, fashion remained the largest luxury category in the GCC, accounting for 43 per cent of total personal luxury spend, with a strong over 6 per cent year-on-year growth, mainly driven by ultra high-end brands and new store openings.

However, prestige beauty outpaced all categories, registering the fastest growth at over 12 per cent, with skincare emerging as the top-performing subcategory, growing over 17 per cent versus 2023. Fragrance continues to dominate the beauty mix, contributing 49 per cent of total beauty sales.

This shift reflects resilient consumer sentiment, with 97 per cent of GCC consumers intending to maintain or increase spending over the next three months. This is also driven by the ongoing retail expansion in the region — enabling greater access and visibility for luxury beauty brands.

Despite luxury e-commerce in the GCC accounting for only 13 per cent of sales, it grew over 13 per cent — far ahead of the global average. What’s enabling this digital acceleration, and where do you see the biggest opportunities online – either via AI, new products, new client segments?

The GCC region is experiencing a surge in luxury e-commerce, with online sales now accounting for 13 per cent of the market — still below the global average of 20 per cent, but showing strong growth potential. In 2024, the region’s online luxury channel grew by over 13 per cent, significantly outpacing the global market, which saw a decline of minus 4 to minus 1 per cent.

This digital acceleration is fuelled by several factors: high domestic demand, an influx of affluent international shoppers, strong adoption of digital and omnichannel experiences, and the rapid expansion of emerging categories such as skincare and Asian beauty.

With tourism rebounding and affluent visitors like Russians making up 16 per cent of luxury spend, how are tourist flows influencing purchasing patterns across categories — any specific categories to monitor?

Tourism is playing a critical role in shaping luxury consumption in the UAE. With international visitors — particularly affluent travellers from markets like Russia, China, and India — making up a significant share of luxury spend, we’re seeing strong demand across categories such as leather goods, watches, and jewellery.

Dubai offers a strong concentration of top brands from these categories and remains a renowned destination for luxury shopping.

The report notes a strong Q1 2025, helped by store openings and the Ramadan effect. How critical is physical retail — especially new mall developments — to sustaining growth in the region?

Physical retail remains absolutely critical. Despite the rise of e-commerce, in-store experiences continue to drive discovery, brand engagement, and high-value purchases — especially in luxury, where sensory experience and personalised service are essential.

In Q1 2025, fashion grew by over 11 per cent and beauty by over 23 per cent, with part of this growth driven by the opening of Solitaire Mall in February in Saudi Arabia.

Seven new malls featuring luxury brands are scheduled to open across the UAE and Saudi Arabia by 2027, and these developments will definitely help boost the GCC luxury sector further.

What opportunities do you see for newer-to-region luxury brands like Jacquemus and Zimmermann, and how are they tailoring their approach to the GCC market?

We’re seeing strong momentum from a new generation of luxury brands expanding in the region. The recent flagship openings of Jil Sander and Maison Margiela at Mall of the Emirates reflect growing demand for new and emerging brands in the GCC. This next phase will be driven by rising consumer expectations, generational shifts, and a stronger desire for emotional connection, storytelling, and curated experiences.

Looking ahead, new retail developments will give brands more opportunities to elevate service and experience to meet the evolving expectations of the GCC consumer.

With the market expected to reach $15 bn by 2027, what new or emerging categories (for example, skincare, wellness, athleisure, Asian beauty) do you expect to drive the next wave of growth?

The GCC personal luxury market is poised for continued growth, projected to reach $15bn by 2027, driven by:

  • Robust local spending along with continued inflow of tourists and wealthy expats

  • New retail developments, particularly in Saudi Arabia and UAE (eight malls with luxury brands)

  • New generation of luxury brands entering and expanding in the region (for example, Jil Sander, Zimmermann, Jacquemus)

  • Development of new categories (for example, skincare, wellness, athleisure, Asian beauty)

  • E-commerce acceleration, particularly pure players

Author Credits- Neesha Salian
Gulf Business

amazon now

Amazon Now expands quick commerce offering in Delhi after Bengaluru

Amazon has started offering its quick commerce service, Amazon Now, in a few localities in Delhi, expanding beyond Bengaluru where it launched the business last month.

“It’s a large part of western Delhi right now, but it’s a very rapidly evolving network. So, you’ll very soon see it live across Delhi,” Abhinav Singh, vice-president of operations for India and Australia at Amazon, told ET on Monday.

The ecommerce giant will be scaling up the service in these two cities over the next few months before expanding the network to more cities, he said.

ET on June 13 reported about Amazon setting up 10-15 dark stores, or mini warehouses, to support deliveries in Bengaluru and its plans to expand the service in the coming weeks. The wider launch came after multiple internal pilots.

Akshay Sahi, Amazon’s director for Prime, deliveries and returns in India, said within Delhi and Bengaluru, the pilots will turn into full-scale operations very soon.

“Wherever we’ve kind of launched, we’re seeing tremendous responses from Prime members. And hence you will see this expand fairly quickly,” he told ET without disclosing more details.

Amazon’s loyalty programme, Amazon Prime, offers members a range of benefits, including free deliveries, through a paid subscription.

The company’s move into quick commerce comes at a time when the space has seen aggressive growth led by players like Eternal-owned Blinkit, Swiggy’s Instamart and Zepto, along with new entrants like Tata Digital-backed BigBasket, Flipkart Minutes and Reliance’s JioMart.

Amazon Now plans to have 300 dark stores in Delhi-NCR, Bengaluru and Mumbai by the end of this year, ET had reported.

Its rival in ecommerce, Flipkart, is also aggressively scaling its quick commerce services. By the end of this year, Flipkart Minutes plans to have 800 dark stores across the country.

ET had first reported about Amazon’s plan for quick commerce operations in August of 2024. The Amazon Now service is currently offering groceries, vegetables, beauty and personal care, home care, snacks and beverages and meat, among other items.

Amazon is set to hold its Prime Day event from July 12 to 14. For the company, Prime Day serves as an important mid-year sales boost ahead of the month-long Diwali shopping season. Initially launched as a one-day event, Prime Day has now been extended to three days.

According to the company, it delivered more than 410 million items the same day or the next day during Prime Day last year.

On June 19, Amazon India said that it will invest Rs 2,000 crore this year to expand and upgrade its operations infrastructure, aiming to make ecommerce deliveries “faster and more reliable”. This, when horizontal ecommerce marketplaces are facing stiff competition from 10-minute delivery platforms.

Author Credits- Jessica Rajan
msn

amazon prime day

Amazon Prime Day set to lift US online sales to $23.8 billion, Adobe estimates

Online spending is expected to surge to $23.8 billion across U.S. retailers during a 96-hour Amazon Prime Day event this week, according to an Adobe Analytics forecast released on Monday, as shoppers seek strong discounts on back-to-school gear ranging from apparel to electronics.

Sales from July 8 to 11 are projected to rise 28.4% compared with the same period last year, the report said. Retailers recorded online sales worth $14.2 billion during the two-day Amazon shopping event last July.

“This is equivalent to two Black Fridays,” Adobe noted, adding that budget-conscious consumers are adjusting their shopping habits by using generative AI to find deals and get an early start on back-to-school purchases.

Global trade uncertainties, fueled by President Trump’s unpredictable rollout of tariffs, have unsettled consumer confidence and put businesses on edge ahead of the July 9 deadline for countries to negotiate trade agreements with the United States.

E-commerce giant Amazon.com has extended its sales window to 96 hours, up from 48, as competitors such as Walmart (WMT.N) and Target (TGT.N) launch their own promotions.

Shoppers are expected to take advantage of steep discounts to “trade up” to higher-ticket items such as electronics, sporting goods, and appliances, while opting for more affordable alternatives in categories like home and garden or groceries.

Clothing is forecast to see the deepest discounts at 24%, up from 20% last year, while discounts on electronics are expected to dip slightly to 22%, according to Adobe Analytics.

Sales of backpacks, lunchboxes, and college essentials—including headphones and computers—are also expected to increase.

The data firm expects Buy Now Pay Later (BNPL) usage to increase slightly during the Prime Day event, accounting for 8% of overall online spending compared to last year’s 7.6% share.

Adobe’s forecast is based on an analysis of 1 trillion visits to U.S. retail ecommerce sites, covering 100 million SKUs and 18 product categories.

News Credits- Reuters

jw anderson

Jonathan Anderson reinvents JW Anderson as lifestyle brand

There’s been a lot of speculation about what would happen to Dior creative supremo Jonathan Anderson’s signature JW Anderson brand since he took on the combined women’s and men’s role at Dior. And now it seems that the brand is being reinvented with a lifestyle retailer focus.

Anderson in recent months has become the first Dior creative chief to oversee both the women’s (including couture) and men’s collections since Christian Dior himself. And that’s a big job. While it was possible to continue with JW Anderson as a full fashion offer when he was Loewe creative director, the size and importance of the Dior brand and the huge number of collections it produces mean it was seen as very unlikely that JWA would continue unchanged.

The label’s Instagram page talks of “new beginnings July 2025 featuring a preview of what’s to come” and there are images of classic fashion items but also lifestyle, home and craft pieces. Another post also shows new packaging.

And it seems that one of the most time-consuming focuses for a designer brand — runway shows — are being paused indefinitely.

In an interview with American trade paper WWD, he said seasonal runway collections won’t happen and the London and Milan stores are being closed before reopening in September. Other London stores will also open, along with locations in New York and Paris. There will be a big focus on craft and lifestyle products from other brands (including Wedgwood, Hope Springs and Lucie Gledhill Jewellery). It feels very much like the label transitioning to being a multi-brand and own-brand retailer but a very exclusive and quirky one.

Fashion-wise, expect a slow fashion approach with new styles, colours and so on when it feels right rather than because the season has changed.

Anderson also said lifestyle guru Terence Conran (founder of the Habitat chain) was an inspiration in the revamp.

Author Credits- Sandra Halliday
FASHION NETWORK

zomato

Aditya Mangla appointed CEO of food ordering and delivery business at Zomato

Aditya Mangla will be taking over from Rakesh Ranjan, whose departure was first reported by Moneycontrol in April this year.

Aditya Mangla has been appointed as CEO of Food ordering and delivery business and SMP at Eternal (formerly Zomato), the company said in notification to the stock exchanges on Sunday. The company said that Mangla’s appointment is pursuant to approval of board of directors on July 6, 2025, for a period of 2 years.

He will be taking over from Rakesh Ranjan, whose departure was first reported by Moneycontrol in April this year. Eternal informed the exchanges that Ranjan has completed his 2 year stint as the CEO-Food ordering and delivery business, and, he will cease to be designated as a Senior Management Personnel (SMP) with effect from July 6, 2025.

“This isn’t just a change of roles. It’s a signal for the kind of leadership we need as we move into
our next chapter. Leadership is not just about knowing what to do. It’s about learning how to see. Seeing the invisible cause and effect,” Goyal wrote in an email to employees.

“We need leaders who listen not to reply, but to understand.”

As per the exchange filing, Mangla is currently the Head of Product for food ordering and delivery at Eternal.

“Aditya has also been one of the few leaders in the food delivery team who regularly runs into
disagreements and pushes back with me. And I deeply value that,” Goyal’s mail further added.

Since joining Eternal in March, 2021, Mangla has taken up multiple leadership roles within food delivery business including Head of Supply and Head of Customer Experience, focusing on optimizing restaurant partner ecosystems and enhancing customer satisfaction across digital touchpoints.

Prior to Eternal, he held senior PnL, product and marketing roles across startups and tech-driven companies. He holds a PGP in Management from the Indian School of Business where he was a Torchbearer Awardee, a master’s degree in Information Networking from Carnegie Mellon University, and undergraduate engineering degree in IT from Netaji Subhas Institute of Technology.

“We don’t need more people who agree with everything…That’s the kind of leader I aspire to be,” the mail said.

News Credits- money control

birkenstock

Birkenstock cracks down on fakes in India, court-ordered factory visits held, sources say

NEW DELHI – Indian court-appointed legal representatives inspected small-scale factories in recent weeks to seize suspected counterfeit Birkenstock footwear, after the German brand launched an infringement lawsuit, people familiar with the matter said.

Birkenstock’s case is occurring around the same time other shoemakers are in the news in India. Crocs this month secured a court nod to pursue a nine-year-old infringement case, while Prada is facing heat over showcasing sandals similar to ethnic Indian footwear without initially giving credit to India.

Reuters is first to report the Indian case details related to Birkenstock sandals, which have evolved from a counterculture symbol to a trendy fashion item, and are also popular in India.

In May, Birkenstock filed an infringement lawsuit in the Delhi High Court against four footwear traders, four factories and two unnamed individuals. Its complaint stated an internal investigation found counterfeits were being made in rural areas in and around the tourist hub of Agra, and sold locally and exported to other countries.

On May 26, Delhi judge Saurabh Banerjee issued a confidential order that was only made public on the court’s website last week. It said 10 local lawyers were appointed as commissioners to visit the suspected factories.

The judge said commissioners can “seize, pack and seal the infringing products”, and his order included photographs that Birkenstock submitted showing the alleged counterfeit footwear and shoe boxes with the company’s branding.

The visits have been completed and reports were submitted confidentially to the judge, the three people familiar with the matter said on Saturday, asking to remain unidentified. The next hearing in the case is set for October 6.

The visits were conducted in Agra, home to the Taj Mahal, and in India’s capital New Delhi, the people said, declining to give further details from their inspection.

Birkenstock did not respond to queries from Reuters and its lawyers from Delhi-based law firm Lall and Sethi declined to comment, citing the pending legal case.

In his May order, Banerjee said he reviewed photographs and samples of the alleged counterfeit products in court, and they “seem like a cheap knock off” of Birkenstock products.

“There is all likelihood of the public getting deceived … The differences, hardly if any, are not something which can be discernable to the naked eyes,” he wrote.

Once popular with hippies, tech enthusiasts and medical professionals, Birkenstock gained widespread attention after Australian actress Margot Robbie wore a pair of pink Birkenstocks in the final scene of the 2023 hit movie “Barbie”.

In February, a German court said Birkenstock sandals do not qualify as art and are therefore not protected by copyright, dismissing a lawsuit brought by the German company.

In India, Birkenstock footwear for women is priced between $46 and $233.

Author Credits- Arpan Chaturvedi
Reuters

Maersk

Maersk, Saudi Post Company to boost eCommerce logistics

A.P. Moller – Maersk Saudi Arabia (Maersk) and Saudi Post Company (SPL) have signed a strategic Memorandum of Understanding (MoU) to boost eCommerce logistics in Saudi Arabia and the broader GCC region.

The partnership merges Saudi Post’s nationwide logistics network with Maersk’s global supply chain expertise, offering end-to-end solutions for international eCommerce players.

Aligned with Saudi Arabia’s Vision 2030, this collaboration aims to streamline cross-border operations and elevate service quality for customers entering or expanding in the region.

Under the agreement, Saudi Post will handle in-Kingdom operations, while Maersk manages international transport and origin services.

Maersk’s new Integrated Logistics Park in Jeddah will serve as the partnership’s key hub.

READ: Maersk, Castlery forge freight and logistics partnership

Ahmed Al Olaby, Director, Maersk Saudi Arabia, said: “We are excited to partner with Saudi Post, who operate an unparalleled distribution network in Saudi Arabia, to create an integrated logistics solution that addresses the growing demand for efficient eCommerce fulfilment in the country.

“Our extensive, global ocean network, along with the newly opened Integrated Logistics Park, would combine with Saudi Post’s extensive domestic network, positioning us to deliver world-class logistics services that support businesses looking to enter or expand in the Saudi market.”

Rouni Saad, The International Business Sales Director, SPL Group, stated: “The strategic collaboration between SPL and Maersk is pivotal in streamlining cross-border e-commerce flows to and from The Kingdom of Saudi Arabia and the wider GCC, enhancing connectivity, reliability, and growth opportunities across the region.”

In April, Maersk opened a new warehouse in Senegal, marking a key step in its strategy to strengthen logistics infrastructure across West Africa.

Author Credits- Dom Magli
PORT TECHNOLOGY INTERNATIONAL

jumia

Jumia in play: African e-commerce leader eyed for acquisition by Zimbabwe’s Axia

The African ecommerce company could be acquired by the telecommunications company, which has been progressively increasing its stake in recent months and raised $600 million just this week.

New chapter for African e-commerce. Jumia could be close to being acquired by Axian Telecom. The telecommunications company has raised $600 million this week, to refinance its debt and aim for a possible acquisition of the African ecommerce giant, Bloomberg news agency has advanced.

Axian Telecom has been progressively increasing its stake in Jumia, and revealed in May that it already owned 8% of its shares. The deal would aim to contribute to the expansion of both companies on the African continent.

Headquartered in Mauritius, Axian mainly offers telecommunications services in Africa. Jumia, also known as the African Amazon, has a market valuation of approximately $500 million. It was one of the first African companies to achieve unicorn status, reserved for those with a valuation of more than $1 billion.

Jumia is known as the African Amazon and has a valuation of $500 million

If the deal is formalized, Jumia could be delisted from the stock market, where its shares have fallen significantly since its IPO. However, the rumored buyout has propelled them up 6% on the trading floor. Representatives of both companies have declined to comment on the matter.

Jumia was founded in 2012 in Nigeria by Jérémy Hodara and Sacha Poignonnec, two young Frenchmen who worked at the McKinsey consulting firm. According to the latest published data, in 2024 it had 5.4 million active consumers in Africa and received 22.3 million orders, through which it delivered more than 117 million products.

News Credits- Modaes

reliance retail and facegym

Reliance Retail invests in UK&’s Facegym, takes brand to India

India’s Reliance Retail said Thursday that it has strengthened its presence in beauty with a “strategic minority investment” in UK business Facegym, which it called “a global innovator” in facial fitness and skincare.

It means it will be bringing Facegym’s “signature facial workouts” to India through standalone studios and via select stores in Reliance’s Tira chain.

The investment has been made through Reliance Retail Ventures Limited (RRVL) and we’re told it “marks a pivotal step in RRVL’s continued expansion in the high-growth beauty and wellness space”.

Facegym was founded by beauty and wellness entrepreneur Inge Theron and combines “non-invasive facial workouts with advanced skincare formulations”. Its first studio opened in 2014 as a concession in Selfridges. Since then, it has opened locations in key cities including London, New York and Los Angeles.

Reliance talked of its “cult following across several global markets” and the recognition it has gained for “creating a new category at the intersection of beauty, wellness, and fitness”.

As mentioned, the Indian giant’s Tira stores will spearhead Facegym’s foray there, “leading its local operations and market development”.

Boosting its beauty and personal care business, anchored by Tira, is a key part of Reliance’s strategy with Tira being “India’s fastest-growing omnichannel beauty destination”.

Commenting on the partnership, Bhakti Modi, Co-founder & CEO of Tira, said: “Our commitment is to introduce world-class brands and innovative concepts and experiences to the Indian consumer. FaceGym sits at the unique intersection of beauty, wellness, and fitness – creating a category of its own. This aligns perfectly with the discerning beauty consumer in India who is experience-oriented, and increasingly drawn to science-backed, innovative concepts.”

And FaceGym CEO Angelo Castello added that “with our current strategic partnerships, we are in a powerful position to turn FaceGym into one of the only beauty services that exists with this size of global footprint – launching in new markets, and sculpting more people than ever before with our unique approach to facial fitness and skin health. This partnership with a leading conglomerate like Reliance will serve as a catalyst for our global expansion by establishing our presence in the dynamic Indian market”.

Author Credits- Sandra Halliday
FASHION NETWORK