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Scribe Minds & Media Gears Up to Host FutureMart 2025 – The Super & Hyper Market Experience Summit & Awards

Scribe Minds & Media gears up to host FutureMart 2025 – The Super & Hyper Market Experience Summit & Awards on November 20, 2025, in Dubai, United Arab Emirates.

FutureMart 2025 marks the region’s first-ever dedicated platform exclusively focused on the hypermarket and supermarket sector, uniting senior executives, innovators, and decision-makers driving the transformation of grocery retail across the Middle East.

As grocery retail evolves with new consumer expectations, digital transformation, and sustainability imperatives, FutureMart 2025 provides a powerful stage for collaboration, dialogue, and strategic exchange. The summit will explore how technology, design, and customer experience are shaping the next phase of the retail industry.

The agenda features a uniquely curated structure inspired by the world of retail itself, blending creativity with content depth. From Prime Shelf opening keynotes that set the tone for transformation, to Round Aisle panels designed for multidimensional discussion, Center Shelf thought-leadership sessions spotlighting emerging priorities, Smart Shelf presentations featuring innovation leaders, and Express Checkout fireside chats delivering concise, high-impact insights.

Key topics of discussion include:

  • Beyond the Barcode: The Middle East blueprint for the era of super and hypermarkets
  • Price Point Playbook: Competing on value in a shifting economy
  • Securing Tomorrow’s Shelves: Global sourcing strategies for resilient food systems
  • Human Touch, Digital Heart: Designing seamless experiences across online and offline channels
  • Fast Lane Future: What will stores look like in 2030

 

The summit will conclude with the FutureMart Awards, hosted by Clap4Brandz, recognizing excellence and innovation in the retail sector. The awards will celebrate achievements in leadership, digital transformation, sustainability, and customer experience, followed by a networking dinner and gala.

FutureMart 2025 stands as more than an event; it is a movement to modernize grocery retail, connect visionary leaders, and inspire the next era of hyper and supermarket transformation.

To learn more about FutureMart 2025:

🔗 https://www.futuremartsummit.com/

For partner inquiries, please contact: Jordan Abraham – jordan.abraham@scribeminds.com

Pradish Gireesan – pradish.gireesan@scribeminds.com

predictive AI in the retail market

The Next Click: What Comes After Omnichannel

Omnichannel has long been hailed as the pinnacle of retail strategy, yet in 2025 it is increasingly clear that integration alone is no longer enough. Consumers now expect anticipation, precision, and seamless relevance at every touchpoint. The next evolution in eCommerce demands that retailers move from reactive engagement to predictive, context-driven experiences.

Research highlights that 73% of shoppers engage across multiple channels, yet many still encounter fragmented experiences. Retailers adhering to traditional omnichannel approaches risk underwhelming consumers who demand personalization, speed, and contextual relevance. In contrast, those leveraging predictive analytics, AI-driven recommendations, and integrated data ecosystems are redefining expectations and raising the bar for competition.

The global market validated this shift. According to Market.us, the predictive AI in the retail market is projected to grow from USD 4.42 billion in 2024 to USD 20.2 billion by 2034, reflecting a CAGR of 16.4%. Similarly, studies show that retailers using omnichannel strategies see 30% higher lifetime ROI than single-channel counterparts. These numbers illustrate that the convergence of data, technology, and insight is not optional, it is the foundation for future retail success.

The implications are profound. Retailers must dissolve data silos, align digital and physical ecosystems, and apply analytics to anticipate demand, personalize recommendations, and optimize every interaction. Brands that succeed will treat commerce as a predictive, integrated system, where each touchpoint is informed by intelligence, not guesswork.

For consumers, this transition promises efficiency, relevance, and frictionless experiences. For retailers, it enables smarter inventory decisions, higher conversion, and deeper loyalty. For the industry at large, it signals a shift from omnichannel as a tactical tool to anticipatory commerce as a strategic imperative.

The next click is more than a transaction; it is the first step into a future where intelligence, insight, and integration redefine commerce. At BIGBOX, we monitor and illuminate these trends, connecting audiences to the innovations, strategies, and technologies shaping the future of retail.

To know more on our upcoming BIGBOX Event: https://www.bigboxmedia.net/upcoming-events/

Tech is Reinventing Physical Retail

From Bricks to Brilliance: How Tech is Reinventing Physical Retail

The store of tomorrow does not wait for shoppers to browse. It observes, interprets, and adapts in real time. Displays shift subtly, lighting accentuates featured items, and digital mirrors suggest ensembles without a word being spoken. What was once a static retail space is transforming into an intelligent, responsive environment, blending human intuition with cutting-edge technology.

Traditional brick-and-mortar has longer been constrained by static layouts and limited visibility into customer behavior. Retailers relied on historical sales and guesswork to optimize shelves, while consumers navigated aisles hoping to discover something new.

Today, computer vision, AI, and immersive technologies like AR and interactive displays are turning stores into living spaces that anticipate needs, personalize experiences, and elevate engagement.

Imagine a fashion boutique where sensors track which styles draw attention, virtual mirrors suggest complementary items, and smart shelves highlight trending colors. Shoppers move seamlessly, discovering recommendations informed by real-time data rather than generic promotions. For brands, this means precision insights into preferences and behavior. For retailers, it is optimized layouts and smarter inventory decisions. For consumers, it is a shopping journey that feels effortless and engaging.

Research by Reydar highlights that 61% of shoppers prefer retailers with AR experiences, and 71% said they would shop more often if they used AR. These trends indicate a strong consumer appetite for interactive and immersive shopping experiences.

The impact extends beyond experience. Stores are becoming predictive, not just reactive. They can anticipate trends, tailor promotions to individual customers, and deliver immersive experiences that integrate physical and digital in unprecedented ways. Privacy and trust remain crucial, but the promise is clear: physical retail can be smarter, faster, and more personalized than ever before.

At BigBox, we explore this evolution in retail, highlighting the innovators, technologies, and strategies shaping the future of retail. The era of passive retail is ending. The era of brilliant, intelligent stores has begun, and BigBox Media is there to capture and illuminate every step of this transformation.

AI & Retail

When AI Decides What’s in Your Cart, Who Controls the Experience

Algorithms are at the center of modern commerce, challenging brands and retailers to rethink how they engage with shoppers

Imagine opening your favorite grocery app. Before you even scroll, your AI assistant has suggested what you need this week, your preferred milk, fresh basil for tonight’s dinner, and even a new snack it predicts you’ll like. Prices are optimized, promotions are personalized, and your basket is ready to checkout. Seamless. Automated. Effortless.

This is autonomous commerce, and it is quietly reshaping the dynamics between consumers, brands, and retailers. Where loyalty once belonged to the brand and convenience to the retailer, AI now sits at the center, influencing choices, timing, and ultimately, the entire experience.

How do brands remain relevant when an algorithm decides which product goes into the cart?

For brands, this introduces both opportunity and challenge. AI can favor one product over another, subtly reshaping customer behavior and perception. Retailers can leverage it to reduce waste, optimize stock, and deliver highly personalized experiences. Consumers gain convenience and efficiency, but they also cede a degree of control from human decision-making to machine-led recommendations.

In the Middle East, adoption is accelerating. Smart loyalty programs, integrated e-commerce platforms, and digital wallets are generating rich first-party datasets. As AI begins to act autonomously, the shopper’s relationship with brands is no longer direct. Decisions increasingly happen between algorithm and consumer, raising important questions about trust, transparency, and influence.

This is not a discussion about technology alone. It is about choice, accountability, and relevance. Who truly owns the customer experience? The brand, the retailer, or the AI itself?

Autonomous commerce isn’t just coming, it’s already here. As algorithms take the wheel, the future of shopping depends on who steers the experience. At BIGBOX, we explore these questions, spotlighting the innovators, the thinkers, and the trailblazers navigating this new retail frontier. We bring audiences closer to the strategies, technologies, and ideas shaping the future of commerce.

Follow our journey and join the conversation on how retail and technology are evolving together.

To know more on our upcoming BIGBOX Event: https://www.bigboxmedia.net/upcoming-events/

gitex

Lights, Camera, Coverage: BIGBOX Media Company Captures the Action at GITEX Global 2025

45th Edition of GITEX Global

Your Front-Row Access to the 45th Edition of GITEX Global

Dubai is set to light up once again as the 45th edition of GITEX Global brings together the world’s tech innovators from October 13 to 17, 2025, at the iconic Dubai World Trade Centre. This year, Jordan Abraham, Co-Founder and Chief Growth Officer of BIGBOX Media Company, will be on-site, capturing insights, innovations, and the voices shaping the future of technology.

GITEX Global 2025 stands as the most established and iconic large-scale tech exhibition spanning over 40 exhibition halls, showcasing breakthroughs in AI, Cybersecurity, Mobility, and Sustainable Tech. From emerging startups to global tech giants, the event is a hub of insight, ambition, and forward-thinking energy.

At the heart of this technological convergence, BIGBOX Media Company is set to deliver exclusive interviews, behind-the-scenes insights, and thought-provoking conversations. As Jordan navigates the bustling halls, he will engage directly with visionary leaders, innovators, and industry pioneers, translating their stories into content that informs and inspires. Broadcasting, innovation, and inspiring conversations lies at the core of this mission.

With the aim to make news, make noise, and make an impact and guided by a vision for the future, BIGBOX Media Company is not just attending GITEX Global 2025, we’re setting the stage for the next wave of digital storytelling. Stay tuned as we bring you closer to the innovators shaping tomorrow.

If you’re attending GITEX, we’d love to connect. Meet Jordan on-site at the Dubai World Trade Centre, share your perspective and join the conversation as we highlight the innovators and ideas defining tomorrow.

Follow our journey at GITEX Global 2025 and be part of the conversation.

dubai uae retail vision

Dubai’s UAE 2031 Retail Vision: Driving innovation, E-commerce growth and a global retail leadership

Dubai has always been one’s go to destination to shop, but the manner in which people shop today has changed.

In 2021, the Ministry of Economy and the Dubai Chamber of Commerce and Industry launched the UAE 2031 Retail Vision, aimed at positioning the UAE as a global retail hub by 2031.

The main goal is to create a thriving retail industry that attracts consumers, drives economic growth, and generates employment opportunities. It emphasizes offering consumers a seamless shopping experience, product variety, and the integration of technology to enhance the sector. Additionally, it aims to promote sustainable products and practices within the retail industry. Developing specialised retail segments like luxury goods to cater to diverse consumer needs, and attract both domestic and International shoppers.

A strong e-commerce infrastructure is also a key component of Dubai’s vision for the retail and e-commerce sector. This infrastructure extends beyond physical infrastructure like logistics hubs and free zones, encompassing robust digital infrastructure as well.

Dubai is steadily becoming a regional e-commerce hub, driven by the UAE’s high internet penetration, strong government support, robust infrastructure, and a tech-savvy population.

According to Staista, Revenue in the UAE e-commerce market is projected to reach US$8.00bn in 2025, with an annual compound growth rate [CAGR 2025-2029] of 6.02% resulting in a projected market volume of US$10.11bn by 2029, with a projected market volume of US$1.38tn in 2025.

Dubai’s e-commerce boom is driven not only by customer demand but also by a strong e-commerce strategy that focuses on attracting foreign direct investment, thereby increasing the market share of Dubai-based firms.

The market has embraced a variety of payment methods, such as digital wallets and buy now, pay later options while still accommodating customers who prefer cash on delivery.

The adoption of advanced technologies like AI, AR, VR, and blockchain is expected to play a significant role in shaping the future of retail and e-commerce in Dubai. Retailers are also leveraging social media platforms to reach and engage consumers, while focusing on delivering the best possible customer experience through convenience, speed, and personalized offerings.

Dubai’s Vision 2031 goes beyond making the UAE a regional leader in retail, it’s about putting the country on the map as a global retail and digital commerce hub. That means attracting top international brands, hosting major global retail events, and building innovation ecosystems that can compete with the best in the world, including the U.S., China, and Europe.

Free zones like Jebel Ali Free Zone (Jafza), Meydan Free Zone, and Dubai CommerCity play a huge role in this growth. They offer foreign investors full ownership, tax breaks, simplified licensing, and direct access to key logistics hubs near airports and seaports, everything a retail business needs to thrive.

On the other hand, the UAE government is making it easier for entrepreneurs and startups to break into the market. Programs like Dubai SME and the Mohammed Bin Rashid Innovation Fund support small businesses with funding and resources. Meanwhile, digital accelerators and incubators, especially those in Dubai CommerCity, provide mentorship, tools, and the backing needed for e-commerce brands to grow and expand across both local and global markets.

In conclusion, Dubai’s UAE 2031 Retail Vision is paving the way for the city to become a global powerhouse in retail and e-commerce. By bringing together the latest technology, smart infrastructure and strong government backing. Dubai is creating a space where both international brands and local startups can thrive. This vision not only enhances the shopping experience for consumers but also promotes sustainable growth and innovation in the sector. With its focus on digital transformation and global connectivity, Dubai is set to redefine the future of retail and secure its position as a global retail hub.

Ulta Beauty

Ulta Beauty shines after annual forecast hike on steady demand, UK expansion

Ulta Beauty raised its annual sales and profit forecast after topping quarterly sales estimates on Thursday, banking on steady demand for makeup and skincare brands at its stores as well as lower inventory losses.

Shares of the company were up 6% in trading after the bell.

The company saw stronger store sales, fueled by younger shoppers drawn to trendy and affordable brands such as Elf Beauty.

The cosmetics retailer also expanded internationally with its July acquisition of UK high street chain Space NK.

Ulta has been adding celebrity-owned labels, such as Rihanna’s Fenty Beauty, to its shelves and ramping up digital and marketing investments to deepen shopper engagement.

Second-quarter sales came in at $2.79 billion, beating estimates of $2.67 billion, as per data compiled by LSEG.

It now expects annual net sales to be in the range of $12 billion to $12.1 billion, compared with its prior forecast of $11.5 billion to $11.7 billion.
The forecast upgrade comes amid global trade uncertainty, with executives warning that shifting U.S. policies have weighed on consumer and business sentiment.

Luxury cosmetic maker Estee Lauder last week flagged a $100 million tariff hit and said it would trim inventory and promotions to curb rising costs.

“Our outlook for the remainder of the year reflects both the strength of our year-to-date performance and our caution around how consumer demand may evolve in the second half of the year. While near-term uncertainty persists, we’re staying focused on what we can control,” said Ulta CEO Kecia Steelman.

Lower e-commerce shipping costs and reduced inventory losses also helped Ulta offset supply chain pressures.

Quarterly gross profit rose 11.6% to $1.10 billion. The company now expects annual earnings of $23.85 to $24.30 per share, up from $22.65 to $23.20 apiece.

News Credits- FASHION NETWORK

DHL eCommerce & Ajex

DHL eCommerce finalizes strategic investment in Saudi logistics leader AJEX

The move marks a significant milestone in DHL’s expansion into the rapidly growing Saudi Arabian parcel market and AJEX expansion across the Middle East.

  • DHL eCommerce has officially acquired a minority stake in AJEX
  • The new partnership will leverage the local expertise and network of AJEX and the global e-commerce capabilities of DHL to meet fast-growing regional e-commerce demand

Bonn, Riyadh – DHL eCommerce has officially completed its minority stake acquisition in AJEX Logistics Services. AJEX is a leading GCC supply chain and transportation company, owned by Ajlan & Bros Holding Group. The move marks a significant milestone in DHL’s expansion into the rapidly growing Saudi Arabian parcel market and AJEX expansion across the Middle East.

The strategic partnership positions DHL eCommerce and AJEX to capitalize on the anticipated double-digit growth in Saudi Arabia’s e-commerce sector, a key pillar of the Kingdom’s Vision 2030, as well as across the broader Middle East region. AJEX started its operations in 2021 and has rapidly emerged as a leading regional and domestic parcel provider with a network of over 60 facilities, 1,200 vehicles and a team of 2,000 professionals. With AJEX, and the international reach and operational know-how of DHL eCommerce, customers across the region will benefit from enhanced delivery services and experience.

“As part of our Strategy 2030 ‘Accelerate Sustainable Growth’, DHL Group is investing EUR 500 million in high-potential markets like Saudi Arabia,” said Pablo Ciano, CEO of DHL eCommerce. “The customer-centric approach and strong regional presence of AJEX, combined with DHL’s global expertise, will enable us to deliver reliable, affordable, and sustainable parcel solutions across the region.”

“By combining regional expertise with global reach, this partnership is set to elevate standards of efficiency and reliability across the region’s delivery sector and contribute to critical Saudi Vision 2030 goals,” said Ajlan Mohamed Al Ajlan, Group Managing Director of Ajlan & Bros Holding Group. “United by shared values of customer-centricity, innovation, and teamwork, the AJEX-DHL partnership will play a crucial role in powering the e-commerce boom across Saudi Arabia and the wider Middle East, supporting core high-growth sectors, and helping to drive broader industry development.”

“The acquisition of a minority stake by DHL eCommerce in AJEX marks a major milestone in our growth. A testament to the market credibility we have earned thanks to the speed and precision of our services, we are now ready to enter the next phase of growth,” said Mohammed Albayati, Group CEO of AJEX. “For our customers across Saudi Arabia and the Middle East region, this means access to faster, smarter, and more innovative delivery services, powering the region’s fast-growing e-commerce markets.”

As part of the partnership, DHL eCommerce will have representation on the management board at AJEX and holds the option to increase its stake to a majority position in the future. DHL eCommerce, along with the business units DHL Express, DHL Supply Chain, and DHL Global Forwarding, are now present in the country. Going forward, AJEX will be branded as ‘AJEX, a partner of DHL eCommerce’.

News Credits- DHL Group

bath & body works

Bath & Body Works posts quarterly profit miss as costs weigh

Bath & Body Works missed Wall Street estimates for second-quarter profit on Thursday, hurt by higher costs at a time when the retailer grapples with uncertain discretionary consumer spending.

Shares of the beauty and skincare retailer slumped 6% in premarket trading.

The company, which sells higher-priced offerings such as fragrances and scented candles, is facing pressure from customers cutting back on spending amid inflation and a fallout from the Trump administration’s trade policy.

U.S. consumer spending rose in June and July but growth in the third quarter this year is expected to be constrained by a softening labor market and higher prices of goods.

The company has ramped up marketing and promotional efforts to position its products as affordable luxuries and ideal gifts, including launching a Disney villains-themed product line aimed at Halloween season sales, and ceramic scented candles.

For the second quarter, the company recorded $483 million in general, administrative and store operating expenses or a 9% rise for the quarter.

Bath & Body Works, however, is largely insulated from the tariffs, given it sources the majority of its merchandise locally, unlike many of its peers.

Still, Bath & Body Works’ exposure to China is about 10% of its supply, while Canada and Mexico represent about 7% combined, split almost equally, as of February.

The company also narrowed its annual adjusted profit per share forecast range to be between $3.35 and $3.60 from a range of $3.25 to $3.60 to account for current tariff rates.

Bath & Body Works posted an adjusted profit of 37 cents per share for the quarter ended August 2, compared with analysts’ average estimate of 38 cents per share, according to data compiled by LSEG. Its quarterly net sales of $1.55 billion were in line with estimates.

News Credits- Reuters

BIGBOX UAE 2025

Scribe Minds & Media Announces BIGBOX UAE 2025: A Global Retail & E-Commerce Summit in Dubai

Scribe Minds & Media proudly unveils BIGBOX UAE 2025- A Global Retail & E- Commerce Summit taking place on 24th September 2025, at Millennium Plaza Downtown Hotel Dubai United Arab Emirates.

This flagship event aims to bring the brightest minds, innovators and key influencers who are shaping UAE’s future in the retail and ecommerce space, all under one roof.

The UAE Retail Market was valued at USD 44.38 Billion in 2024 and is expected to reach USD 61.89 Billion by 2030 with a CAGR of 5.70% during the forecast period. The United Arab Emirates (UAE) boasts a thriving and diverse retail market, making it a regional hub for shopping and commerce. The retail sector in the UAE is characterized by modern shopping malls, traditional souks, and a wide range of international and local brands.

The primary objective of this event is to gain insight and to uncover the latest trends, market dynamics, and consumer behaviours shaping the retail and ecommerce landscape in the UAE. Network with industry leaders, entrepreneurs, government officials to forge partnerships. Uncover cutting edge technologies and solutions revolutionizing the retail and ecommerce industry, and learn from ecommerce entrepreneurs, retail executives and tech innovators.

The event will cover a range of key topics including, Importance of omnichannel retailing, Brick-and-Mortar in a Digital World: Global Brand Strategies and Regional Initiatives to Engage the Modern Consumer, The Rise of Social Commerce, The Impact of Mobile and E-commerce Technology, Personalization and customer experience in eCommerce, Circularity & Sustainability in Retail: The Path Ahead.

The event presents a valuable opportunity to engage with prospects and peers, fostering meaningful discussions and exploring potential strategic partnerships. It will feature individual keynote addresses from industry leaders, along with panel discussions and fireside chat on thought provoking and engaging topics.

The event will culminate with a special award segment hosted by Clap4 Brandz, recognising outstanding contributions in the retail and ecommerce industries. This will be followed by a gala dinner and networking session.

We look forward to your esteemed participation.

To learn more and register for the event, visit:

https://www.bigboxsummit.com/uae2025/

About Scribe Minds & Media: For over 20 years, Scribe Minds & Media has been a leading platform for industry-leading business events, including conferences, workshops and executive’ roundtables, known for providing us valuable content and networking opportunities – and has delivered a compelling list of successful initiatives across industries and geographies.

For media inquiries, please contact: Jordan Abraham – jordan.abraham@scribeminds.com
Pradish Gireesan – pradish.gireesan@scribeminds.com