Customers in Saudi Arabia (KSA) will now be able to get their e-commerce orders same or next day thanks to the launch of Jingdong (JD) Logistics’ JoyExpress delivery service.

The new express delivery service will also offer cash-on-delivery services and end-to-end supply chain logistics solutions and will help create local jobs in the last-mile sector.

JoyExpress will offer a suite of additional value-added services, including address changes, temporary return storage, scheduled deliveries, reverse pickups and insurance coverage. It will also support cross-border shipping, customs clearance and local transportation, offering a fully integrated solution for international and domestic commerce.

“The launch of JoyExpress marks a key milestone in JD.com’s international journey and business development in Saudi Arabia,” said Charlie Peng, head of Middle East at JD Logistics. “Jingdong Logistics will provide leading edge services to our customers in KSA and importantly align with Saudi Arabia’s Vision 2030 strategy with its focus on logistics and job creation.

“We look forward to expanding JoyExpress across the Kingdom, bringing our industry-leading large-item delivery and installation capabilities to the market, while continuously enhancing our sector-specific supply chain logistics capabilities in areas such as apparel, electronics and fresh goods.”

With the launch of JoyExpress, JD Logistics has now established a fully self-operated logistics chain in the Middle East, encompassing warehousing, transportation and last-mile delivery. Moving forward, the company said it will continue to scale its global warehousing network, expand international flight routes and enhance multimodal transportation capabilities to better serve customers and partners across the region.

Author Credits- HAZEL KING
Parcel and postal technology INTERNATIONAL